Huawei & Informa Tech Call for Collective Action to Build a Greener Africa at Africa Green ICT Forum 2021

CASABLANCA, Morocco, Dec. 9, 2021 /PRNewswire/ — The Africa Green ICT Forum 2021, co-hosted by Huawei and Informa, concluded on December 7. With a focus on ”Building a Green Africa, Bridging the Energy Gap”, this virtual event brought together industry leaders from Huawei, GSMA, Uptime Institute, Omdia, Chemtech Solar, African Development Bank, Orange Mali, Vodafone Egypt, and Egyptian Petroleum Pipelines Company. These notable industry players called for collective actions to fuel the green ICT growth and accelerate the transition to clean energy across Africa.

As global momentum builds towards carbon neutrality, the time has come to gradually reduce the use and production of fossil fuels in Africa by embracing new technologies.

”Carbon neutrality has become a global consensus and mission. I believe it will be one of the biggest changes in the upcoming 30-40 years. It will not only revolutionize power production and consumption, but also bring about opportunities to upgrade all industries as well as rethink our economy and society,” Dr. Fang Liangzhou, VP and CMO of Huawei Digital Power, said at the Forum.

Dr. Fang Liangzhou, VP and CMO of Huawei Digital Power

Without affordable, reliable, and sustainable energy, there will be digital transformation and little chance of making Africa more economically competitive in the post-pandemic era. Chronic challenges in Africa’s power sector – such as low electrification rates, insufficient and unstable electricity supply, and high prices – have significantly undermined the region’s digital competitiveness.

Huawei has long been a dedicated contributor to the renewable energy transition in Africa. Alvin Gong, president of Huawei Northern African Digital Power business department, shared Huawei’s successful experience and best practices in replacing diesel generators with solar power and ICT Site Power Utilization. ”One cornerstone and two drivers exist for Northern African Digital Power Development. Introducing and implementing policies to promote green energy industry development serves as the cornerstone; while the two drivers refer to solar access and oil removal, and clean and affordable energy access for more people.”

Orange Mali, a leading operator in Mali, is among the first to implement digital,intelligent, and green innovation solutions in Africa to make full use of green energy to reduce carbon emissions of the operation. When speaking about the role of the telecommunication operator in the renewable energy transition, Orange Mali’s CEO Brelotte Ba said, “In many areas in Africa, mobile and data are available even before electricity. Telcos, therefore, have a key role to play in energy transition, by deploying green solutions from the start.”

Industry stakeholders, including Vodafone Egypt, at the event also shared their insights into the important role of the ICT sector in the region’s green growth. ”Desperate times call for desperate measures, our planet needs our intervention,” noted Mr. Ahmed Arnous, senior specialist of Vodafone Egypt, who introduced Vodafone’s diesel reduction journey at the event and shared Vodafone’s vision to purchase 100% of electricity from renewable resources by 2025.

Carbon neutrality cannot be achieved if we work alone. Collective efforts are necessary. The impressive turnout at the Africa Green ICT Forum 2021 has highlighted global interest in green energy. In response to market demand and the increasing push toward clean energy, Huawei will continue to serve Africa and make sustained contributions to the green ICT development.

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Freshworks Helps Africa’s Leading Media Company MultiChoice Deliver a Modern Employee and Customer Experience

Freshdesk helped increase satisfaction scores across 20 million Multichoice subscribers; while Freshservice streamlined internal employee IT support tickets

SAN MATEO, Calif and RANDBURG, South Africa, Dec. 09, 2021 (GLOBE NEWSWIRE) — Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, announced that African broadcasting and pay television company, MultiChoice Group (MultiChoice), uses Freshservice® and Freshdesk® to create faster omnichannel customer support across IT and support teams for South African MultiChoice subscribers.

MultiChoice is the leading video entertainment company in Africa, with more than 21 million subscribers on the continent, and 8.9 million subscribers in South Africa.

“Our South African subscriber base has grown by almost 3 million customers (or 50%) over the last five years. Given this growth and the number of subscribers we support, we needed customer service and technology solutions that could help us track subscriber engagement history while providing an intuitive platform our agents would love to use,” said Roland Naidoo, Executive Head of Customer Operations at ‎MultiChoice Group. “With the integration between Freshdesk and Freshservice, our agents are able to quickly escalate customer queries requiring cross-team support without toggling between two systems. Freshworks puts our most important stakeholders together in one interface. Further to this we were able to set customer level metrics and not just simple process metrics like service levels.”

MultiChoice selected Freshworks’ customer engagement software to build unified customer records across all communication channels. Using Freshdesk, MultiChoice can bring together disparate customer touch points such as walk-ins, call, chat, email, and social media to be visible within a single help desk system, the golden thread being the customer.

This has resulted in increased first call resolution and helped improve customer satisfaction scores. By using Freshworks products, the company estimated a savings of $2.8 million US dollars. Using the omnichannel construct the company has been able to systemically drive down calls at 24% year on year and migrate customers to more digital channels.

The addition of the service management component for second line support using Freshservice gives MultiChoice the ability to further thread the customer issue deeper within the IT organization to identify root causes and simplify analyses.

MultiChoice plans to expand its use of Freshworks in combination with MultiChoice’s own technologies for deeper AI and chatbot assistance through predictive customer engagement.

“Freshsales suite will allow us to tap into real data sources across sales and marketing to quickly and efficiently expand our support operations, while keeping an eye on future growth opportunities. The customer journey is not a simple or easy one to conceive, thread and execute across the business. Freshdesk helps us pull together a unified customer record together into one customer service view for IT and support teams with the ability to integrate with just about any other service capability,” said Naidoo.

Learn more about how MultiChoice partners with Freshworks by reading the case study.

About MultiChoice Group

MultiChoice Group (MCG or MultiChoice), which listed in the Main Board of the JSE on 27 February 2019, is one of the fastest-growing video entertainment providers globally, delivering entertainment products and services to 21.1m households across 50 countries on the African continent. Its track record of more than 35 years is reflective of a commitment to provide audiences with only the best local, sport and international content. For more information visit https://www.multichoice.com/about-us/who-we-are.

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global offices to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For more information visit www.freshworks.com.

© 2021 Freshworks Inc. All rights reserved. Freshworks, Freshdesk, Freshservice and the associated logos are trademarks or registered trademarks of Freshworks Inc. All other company, brand and product names may be trademarks or registered trademarks of their respective companies.

Seegene Rapidly Introduces New PCR Test that Identifies the Omicron Variant, its Stealth Version, and all VOCs in a single tube

The new assay identifies positive COVID-19 cases and distinguishes between Alpha, Beta, Gamma, Delta, Omicron and its Stealth version.

SEOUL, South Korea, Dec. 9, 2021 /PRNewswire/ — Seegene Inc. (KQ 096530), South Korea’s leading molecular diagnostics company, today unveiled another series of diagnostic test that detects the ever-changing COVID-19 variant landscape. The Novaplex™ SARS-CoV-2 Variants VII assay addresses Omicron and its stealth version, as well as other variants. Seegene believes the new PCR test will be effective in helping governments and health authorities to fight current variants.

Immediately after the World Health Organization (WHO) announced a discovery of the Omicron variant, Seegene implemented its AI-based in-silico system to conclude this development within a week.

Novaplex(TM) SARS-CoV-2 Variants VII (RUO)

In a single tube, the new RT-PCR test targets a total of five analytes including the RdRP gene, which confirms positive COVID-19 cases, and three key Omicron S-gene mutations: E484A, N501Y, HV69/70 deletion. And it also targets Endo IC, which serves as a control to verify specimen validity. The assay was validated using variable nucleic acid of COVID-19 samples including Alpha, Beta, Gamma, Delta, and Omicron cases.

Logo

This latest test can differentiate between the Omicron variant and its ‘stealth’ version. The newly emerging stealth version lacks certain features (HV69/70 deletion) that are being targeted by other PCR tests to identify the Omicron variant. Seegene’s proprietary mTOCE technology makes it possible to target multiple genetic mutations in S-gene so this test can accurately distinguish the new Stealth variant from standard Omicron.

“Our scientists diligently monitor the spread and evolution of SARS-CoV-2 in all corners of the world, so we can respond as quickly and effectively as possible with timely diagnostic tests,” said Dr. Chun, Seegene CEO. “We’re still learning about Omicron, but all signs point to this variant being even more transmissible than Delta. That’s why we moved so quickly, using our AI based development system to design and develop with high accuracy. We are ready for any upcoming variant challenges.”

As Covid-19 was first emerging in early 2020, Seegene leveraged its development platform and proprietary high-multiplex RT-PCR technology to produce one of the first tests kits for Covid-19 in just two weeks. Today, Seegene is able to rapidly develop new tests ahead of emerging variants using the company’s big data auto-surveillance in silico system. This monitoring has enabled the company to create tests that screen the majority of virus variants that have been discovered globally, using Seegene’s existing COVID-19 assays.

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JinkoSolar signe un contrat d’approvisionnement de modules de 360MW axé sur Tiger Neo avec Tadiran Solar en Israël

SHANGHAI, 9 décembre 2021 /PRNewswire/ — JinkoSolar Holding Co. Ltd. (« JinkoSolar » ou la « Société ») (NYSE : JKS), l’un des fabricants de modules solaires les plus importants et les plus innovants dans le monde, qui a annoncé aujourd’hui avoir signé un contrat d’approvisionnement de modules solaires de 360MW avec Tadiran Solar Ltd., l’un des principaux distributeurs sur le marché commercial israélien, prévoit la livraison des nouveaux panneaux solaires TOPCon de type n nommés Tiger Neo de 2022 à 2023. Les produits de type n de Jinkosolar, leader de l’industrie, seront intégrés aux systèmes d’énergie solaire avancés de Tadiran Solar pour les clients commerciaux, gouvernementaux et résidentiels en Israël.

« Cet accord marque une étape importante dans la stratégie de croissance de Jinkosolar, alors que nous menons le perfectionnement technologique à un niveau supérieur sur tous les aspects et que nous continuons de bâtir notre clientèle en production décentralisée », a déclaré Mme Anita Li, directrice générale de l’ACPC. « Tadiran Solar est un leader respecté du marché en Israël et nous sommes ravis de pouvoir marier nos panneaux solaires à haut rendement avec leurs conceptions de systèmes solaires innovants et leurs offres de produits. »

Le contrat porte sur la dernière série de modules ultra-efficaces de type n Tiger Neo de JinkoSolar, qui sera largement commercialisée et distribuée en Israël en 2022, afin de répondre aux besoins de tous les scénarios d’application pour différents secteurs. Le coefficient de température optimisé fonctionnera parfaitement dans le contexte environnemental d’Israël. Avec la branche distribution de panneaux JinkoSolar, Tadiran Solar Ltd vise à devenir l’une des entreprises leader d’Israël dans la fourniture d’une solution solaire complète et exhaustive, tout en augmentant sa part de marché local pour promouvoir le développement de l’énergie renouvelable en Israël.

Selon Eliran Twitto, PDG de Tadiran Solar Ltd : « Grâce aux modules de haute qualité fabriqués par JinkoSolar, Tadiran solar a satisfait 200 MW de commandes en 2021, ce qui constitue également une étape importante pour Tadiran solar et une réussite importante qui couronne ses efforts. Dans le cadre du plan stratégique de l’entreprise pour développer son activité, Tadiran solar est reconnaissant de la confiance accordée par JinkoSolar pour une distribution réussie des produits et solutions de JinkoSolar sur le marché israélien et s’engage à fournir un service après-vente de qualité optimale aux clients. Le contrat d’approvisionnement de 360MW pour 2022-2023 stimulera la croissance future et, espérons-le, conduira à une coopération plus stratégique.

PowerChina shares a common future with its foreign employees as they contribute to the Belt and Road Initiative

BEIJING, Dec. 9, 2021 /PRNewswire/ — The following is an excerpt from a CRI Online report:

In response to China’s Belt and Road Initiative, Power Construction Corporation of China (PowerChina) has onboarded and trained thousands of outstanding talents in the countries and regions targeted by the Initiative after years of efforts, changing the fate of many of their foreign employees. A good example is the Chinese company’s Zungeru hydroelectric project in Nigeria.

As part of the roadmap for the construction of the facility, the Zungeru hydroelectric project had, by the end of 2019, implemented a localization strategy by employing more than 4,200 local employees, representing over 90 per cent of the workforce. One of the foreign employees spoke for many when he said, “PowerChina has created many jobs for us and changed the trajectory of our lives and careers, and we have become united as a community with a shared future.”

Abdul, an assistant manager on the project’s management team, experienced a great change after joining the project, going from suffering from a lack of self-confidence to being able to being able to effectively prioritize his work. “In 2016, I was the first group of Nigerian employees to be awarded the company’s annual Excellent Overseas Employee title. After the project is completed, I will stay at PowerChina, if possible, and continue to make my life better.”

In the emergency center of the project site, Monday, who is stocky and in a white coat, is giving workers a quick screening test for COVID-19. He said, “I appreciate PowerChina for providing me with a steady job and an income that allows me to support and provide for my happy 5-member family! I’m also grateful to the Chinese medical staff for giving me business coaching. I have gained a lot of medical knowledge and operational skills.”

Yaseen and Rawal from Pakistan have an excellent parent-child relationship. “In a burst of confidence, I came to Nigeria from Pakistan, and my son Rawal joined me. Here, everyone gives their utmost and is similarly rewarded in return. If possible, Rawal and I will continue to be one of Power China’s best participants.”

Every foreign employee at PowerChina makes a valuable contribution to B&R Initiative, growing together and sharing a common future. Original link: http://news.cri.cn/20211203/de4395a7-7d07-845e-e464-2dbbf0e316a1.html

Anaqua to Work with Lilium to Help Navigate Critical IP Management Processes

German aviation company to utilize Anaqua’s AQX platform to enhance innovation management, IP analytics, and stakeholder collaboration

Anaqua CEO Bob Romeo and Lilium Head of Intellectual Property Wulf Höflich at Lilium Headquarters

Bob Romeo, CEO of Anaqua, (left) with Wulf Höflich, Lilium’s Head of Intellectual Property – Engineering (right) at Lilium headquarters near Munich

BOSTON, Dec. 09, 2021 (GLOBE NEWSWIRE) — Anaqua, the leading provider of innovation and intellectual property management solutions, today announced that the Munich-based aviation company Lilium, positioned to be a global leader in sustainable regional air mobility, will use Anaqua’s AQX platform to help navigate its critical innovation and IP management processes.

Using the Lilium Jet, an all-electric vertical take-off and landing jet, offering industry leading payload, low noise and high performance with zero operating emissions, Lilium is creating a sustainable and accessible mode of high-speed, transportation for people and goods. Working with aerospace, technology and infrastructure leaders, commercial operations are projected to begin in 2024.

When selecting a system to meet its growing innovation and IP management needs, Lilium opted for Anaqua. Lilium will leverage Anaqua’s AQX software to enhance innovation management (from idea capture and assessment through to filing); IP analytics and Freedom to Operate (FTO) processes; docketing and reporting; and collaboration between the company, inventors, and outside counsel. AQX will deliver integrated patent analytics through Anaqua’s AcclaimIP solution, and provide a specialist trademark management module. Patent and trademark renewals will be managed through Anaqua Services.

Wulf Höflich, Lilium’s Head of Intellectual Property – Engineering said: “We were looking for a solutions provider who could work as an extension of our team to help manage our critical innovation and IP management processes. They needed to be able to provide excellent docketing and reporting tools, detailed IP analytics and FTO search capabilities, and enable seamless collaboration between our various stakeholders. And it all had to be implemented quickly. Anaqua were able to deliver on all these criteria.”

Commented Bob Romeo, CEO of Anaqua: “Lilium is a true leader in the highly innovative field of air mobility, and has an impressive range of unique, proprietary technology. We are excited to be working closely with Lilium, providing an integrated IP management system that will support and enhance their global innovation and operational excellence, and help protect their valuable IP assets.”

About Anaqua
Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua’s solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators use the platform for their IP management needs. The company’s global operations are headquartered in Boston, with offices across the U.S., Europe, and Asia. For additional information, please visit anaqua.com, or on LinkedIn.

Company Contact:
Amanda Hollis
Associate Director, Communications
Anaqua
617-375-2626
ahollis@Anaqua.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/c41fcf52-c441-47a2-9031-44be15fa01e2