Author: lwadmin

Posted on

Expereo Appoints Ben Elms as Chief Revenue Officer

New addition strengthens executive management team of Amsterdam based global network company

AMSTERDAM, The Netherlands, Jan. 04, 2022 (GLOBE NEWSWIRE) — Expereo, the world’s leading provider of Global Internet, Cloud Access Optimization, SASE, and SD-WAN services, has today announced the appointment of Ben Elms as Chief Revenue Officer. Elms’ s overarching brief is to lead the Sales and go-to-market transformation across all channels and drive the expansion and adoption of Expereo’s services globally.

Elms brings more than 20 years of operational expertise and leadership in the telecommunications industry. Most recently, he served as the Group Director (CEO) at Vodafone Global Enterprise, a division of Vodafone Group Plc, a leading international wireless and wireline operator. Whilst there, he was responsible for leading global team managing relationships with multinational customers around the globe. During his tenure, the business outperformed the market with strong EBITDA performance and delivered significant improvements in customer and employee satisfaction whilst driving a program of operational efficiencies.

With his strong market experience, customer track record, and breadth of international expertise, he is a significant hire for the company as it continues its global growth and development.

Commenting on the appointment Irwin Fouwels, CEO at Expereo, said,

“Ben exhibits all the trademarks of a great leader, a true team player with super-strong commercial acumen and operational experience whilst demonstrating a relentless focus on the needs of the customer. Over the last few years, we see enterprises becoming even more cloud and internet-centric. Expereo has established a global leadership position in the highly attractive global cloud and software-defined networking market. I am very excited to have Ben join our company to continue our global go-to-market transformation. I am looking forward to a great partnership to take Expereo to further heights.”

On joining the Expereo, Elms said:

“I am honored to be appointed as Expereo’s first Chief Revenue Officer and to lead the next phase of growth. Expereo is on an exciting journey and has developed a unique market leadership position. My immediate focus will be on serving our customers as we continue to invest and expand our market position and in building operational excellence in our go-to-market. I look forward to speaking and meeting with employees, customers, and partners and working with Irwin and the team to take the business forward in a market that has a huge opportunity.”

Elms’ appointment comes after a sustained period of acquisition and expansion for Expereo, which will continue into 2022. With Elms added to its executive management team, the business will look to further consolidate its position as a leading player in the market – delivering simplified global networks while delighting customers with the seamless delivery of complementary services from one trusted supplier

About Expereo
Expereo is the leading provider of managed network solutions, including Global internet connectivity, SD-WAN, SASE, and Cloud Access Optimization services. Expereo is the trusted partner of 30% of Fortune 500 companies and powers enterprise and government sites worldwide, helping to enhance every business’ productivity with flexible and optimal Internet performance. In Feb 2021, Vitruvian Partners international growth capital and buyout firm acquired a majority stakeholding in Expereo, alongside the leading European private equity firm Apax Partners SAS and company management.

LinkedIn | Twitter |

MEDIA CONTACT:
Sofia Pensado
Account Director
sofia@grammatikagency.com
+447540221914

Posted on

Customertimes Announces DFG152 on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Customertimes’ customers can now benefit from a powerful legal compliance cloud solution 

NEW YORK, Jan. 4, 2022  /PRNewswire/ — Customertimes today announced it has launched DFG152 on Salesforce AppExchange, helping businesses comply with data protection laws at the state and country levels. A Lightning-ready solution that is fully integrated with Salesforce and REST API, DFG152 takes the guesswork out of data depersonalization and localization.

Built on the Salesforce Platform, CT Vision from Customertimes is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3u00000OO32sEAD.

DFG152
DFG152 enables compliance with personal data protection law FZ-152. Fully integrated with the CT Mobile application, it supports all Salesforce platform-based cloud solutions and operates without altering existing Salesforce business logic. DFG152 uses reverse proxy to localize or depersonalize data from standard and custom objects for any Salesforce instance or landing page, and it requires no additional hardware or software.

Comments on the News

  • “Personal data residency compliance continues to be of significant concern to our clients,” says Alex Patsko, CEO of CT Software. “After years of delivering personal data compliance solutions to leading enterprise customers, we are thrilled to launch it to the broader AppExchange community so that any Salesforce customer around the world can bring their CRM in line with national and local laws.”
  • “DFG152 from Customertimes is a welcome addition to AppExchange, as it enables compliance with personal data protection laws in Eastern European markets,” said Woodson Martin, GM of Salesforce AppExchange. “AppExchange is constantly evolving to enable our partners to build cutting-edge solutions to drive customer success.”

About Salesforce AppExchange 
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 6,000 solutions, 9 million customer installs and 117,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics, and artificial intelligence technologies for businesses.

Additional Resources

Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

About Customertimes
Customertimes Corp. is a global consulting and software firm dedicated to making the top IT technologies accessible to customers. With more than 4000 projects completed and 1600+ highly skilled experts, their solutions are engineered to help clients realize true business transformation and achieve maximum value from their technology investments. An early entrant into the Salesforce consulting and implementation space in Eastern Europe and an award-winning product development organization, Customertimes Corp. currently has headquarters in New York City, along with regional offices in London, Paris, Toronto, Kyiv, Minsk, Riga, and Moscow. For more information, visit www.customertimes.com.

Media Contact:
Meriel Sikora
Customertimes
212-520-0059
meriel.sikora@customertimes.com

Posted on

Royal Caribbean, Norwegian Cruise Cancel Voyages Amid Omicron Scare

Royal Caribbean and Norwegian Cruise Line on Wednesday canceled sailings amid rising fears of omicron-related coronavirus infections that have dampened the nascent recovery of the pandemic-ravaged cruise industry.

Royal Caribbean Cruises Ltd. called off its Spectrum of the Seas cruise for January 6 after nine guests on its January 2 trip were identified as close contacts to a local Hong Kong COVID-19 case.

The contacts have tested negative, but the cruise ship will return to Kai Tak Cruise Terminal in Hong Kong on January 5 to test all guests and crew who must take a second test on January 8, the company said.

A similar decision to cancel trips by Norwegian Cruise Line Holdings Ltd. was made against the backdrop of the United States reporting the highest daily tally of any country for new coronavirus infections on Monday.

“Due to ongoing travel restrictions, we’ve had to modify a few sailings and unfortunately have had to cancel,” the 17-ship strong cruise operator said, with the embarkation dates for a few canceled sailings as far out as late April.

The cruise line, which requires everyone on board to be vaccinated, has also had to cut short a 12-day round trip from Miami on its Norwegian Pearl ship, citing “COVID-related circumstances.”

The U.S. Centers for Disease Control and Prevention had last week advised people to avoid cruise travel after launching investigations into onboard cases on more than 90 ships. The health agency starts a scrutiny if at least 0.1% of the guests test positive.

Norwegian Cruise said guests, who were supposed to embark on the canceled sailings on the eight ships, will receive full refunds and bonus credits for future bookings.

The omicron-led travel uncertainty is also causing guests on other sailings to cancel their bookings as a few ships have also had to skip ports due to onboard infections.

“We booked the cruise last March and assumed that things would be getting back to normal… by mid-December, I was mentally prepared for a change of plans,” said Holly Bromley, a consulting arborist, who canceled her booking on Norwegian Epic.

Meanwhile, bigger rival Carnival Corp. said it has not canceled any upcoming voyages, but its shares fell on Wednesday to close down 2.6%. Royal Caribbean lost 2.1% and Norwegian Cruise Line Holdings 3.6%.

Source: Voice of America

Posted on

US Advisers Endorse Pfizer COVID Boosters for Younger Teens

Influential government advisers are strongly urging that teens as young as 12 get COVID-19 boosters as soon as they’re eligible, a key move as the U.S. battles the omicron surge and schools struggle with how to restart classes amid the spike.

All Americans 16 and older are encouraged to get a booster, which health authorities say offers the best chance at avoiding the highly contagious omicron variant. Earlier this week, the Food and Drug Administration authorized an extra Pfizer shot for kids ages 12 to 15, as well — but that wasn’t the final hurdle.

The Centers for Disease Control and Prevention makes recommendations for vaccinations and on Wednesday, its advisers voted that a booster was safe for the younger teens and should be offered to them once enough time — five months — has passed since their last shot. And while the CDC last month opened boosters as an option for 16- and 17-year-olds, the panel said that recommendation should be strengthened to say they “should” get the extra dose.

CDC director Dr. Rochelle Walensky will weigh the panel’s advice before making a final decision soon.

Vaccines still offer strong protection against serious illness from any type of COVID-19, including the highly contagious omicron variant, especially after a booster. But omicron can slip past a layer of the vaccines’ protection to cause breakthrough infections.

Studies show a booster dose at least temporarily revs up virus-fighting antibodies to levels that offer the best chance at avoiding symptomatic infection, even from omicron.

Fending off even a mild infection is harder for vaccines to do than protecting against serious illness, so giving teens a booster for that temporary jump in protection is like playing whack-a-mole, cautioned Dr. Sarah Long of Drexel University. But she said the extra shot was worth it given how hugely contagious the omicron mutant is, and how many kids are catching it.

More important, if a child with a mild infection spreads it to a more vulnerable parent or grandparent who then dies, the impact “is absolutely crushing,” said Dr. Camille Kotton of Massachusetts General Hospital.

“Let’s whack this one down,” agreed Dr. Jamie Loehr of Cayuga Family Medicine in Ithaca, New York.

The vaccine made by Pfizer and its partner BioNTech is the only option for American children of any age. About 13.5 million children ages 12 to 17 have received two Pfizer shots, according to the CDC. Boosters were opened to the 16- and 17-year-olds last month.

The CDC’s advisers were swayed by real-world U.S. data showing that symptomatic COVID-19 cases and hospitalizations are between seven and 11 times higher in unvaccinated adolescents than vaccinated ones.

If the CDC agrees, about 5 million of the younger teens, those 12 to 15, would be eligible for a booster right away because they got their last shot at least five months ago.

New U.S. guidelines say anyone who received two Pfizer vaccinations and is eligible for a booster can get it five months after their last shot, rather than the six months previously recommended.

Children tend to suffer less serious illness from COVID-19 than adults. But child hospitalizations are rising during the omicron wave — the vast majority of them unvaccinated.

During the public comment part of Wednesday’s meeting, Dr. Julie Boom of Texas Children’s Hospital said a booster recommendation for younger teens “cannot come soon enough.”

The chief safety question for adolescents is a rare side effect called myocarditis, a type of heart inflammation seen mostly in younger men and teen boys who get either the Pfizer or Moderna vaccines. The vast majority of cases are mild — far milder than the heart inflammation COVID-19 can cause — and they seem to peak in older teens, those 16 and 17.

The FDA decided a booster dose was as safe for the younger teens as the older ones based largely on data from 6,300 12- to 15-year-olds in Israel who got a Pfizer booster five months after their second dose. Israeli officials said Wednesday that they’ve seen two cases of mild myocarditis in this age group after giving more boosters, 40,000.

Earlier this week, FDA vaccine chief Dr. Peter Marks said the side effect occurs in about 1 in 10,000 men and boys ages 16 to 30 after their second shot. But he said a third dose appears less risky, by about a third, probably because more time has passed before the booster than between the first two shots.

Source: Voice of America

Posted on

NetSfere Appointed to NHS Shared Business Services (NHS SBS) Framework to Advance the Digitization of Healthcare in the UK

NetSfere won a place on the £250m NHS SBS Patient/Citizen Communication & Engagement Solutions Framework through which all NHS organizations can access communication platforms

CHICAGO, Jan. 04, 2022 (GLOBE NEWSWIRE) — NetSfere, a global provider of next-generation secure and compliant messaging and mobility solutions, has been named an approved communication supplier on NHS Shared Business Service’s (NHS SBS) Patient/Citizen Communication & Engagement Solutions Framework, under which NHS organizations and the public sector in the UK can contract services.

Through the £250m framework designed to enhance interactions with patients and advance the digitization of the United Kingdom’s healthcare system, all NHS organizations have access to NetSfere’s portfolio of products.

The framework aims to provide a simple, effective, efficient, and compliant route to market for the supply of communication methods to engage with patients, citizens and the workforce across NHS organizations and wider public sector bodies.

“Helping healthcare organizations streamline communications in a secure and efficient method has been a primary focus of NetSfere,” said Franz Obermayer, NetSfere’s Vice President UK & Europe. “As part of the Patient/Citizen Communications & Engagement Solutions Framework, NetSfere’s platforms are available to support NHS organizations’ needs for digital tools on a massive scale as the healthcare system looks to improve clinical efficiency and safety to increase patient satisfaction and address concerns that arose from the pandemic.”

Providing NHS organizations multiple avenues to streamline internal and external communications, the NetSfere platform is the leading enterprise mobile messaging service that provides all preferred means of communication – text, video, and voice – all in one encrypted platform. With omnichannel and emergency alert capabilities, NetSfere’s portfolio offers the most holistic, secure, all-in-one communication solution on the market.

“The coronavirus pandemic has added to the complexity of patient appointments and waiting lists,” said Adam Nickerson, Senior Category Manager of Digital and IT at NHS Shared Business Services. “Our Patient/Citizen Communications & Engagement Solutions Framework is designed to respond to the need within the NHS for better pre- and post-appointment communications, to reduce the backlog of urgent appointments and improve the patient journey, pathway and care.”

Addressing the need for compliant and efficient internal communication methods, NetSfere Enterprise features solutions that empower employees with powerful, enterprise-class messaging technology, eliminating the need to use risky, consumer-grade messaging apps. Created with end-to-end encryption and full IT control, the platform is compliant with global regulations and provides enterprises with a private, highly secure, reliable centrally managed and controlled, cloud-based messaging service.

On the patient communication side, NetSfere Omnichannel enables digital customer engagement from a single platform with multi-channels to orchestrate the customer communication journey, including 1-way and 2-way SMS, MMS and RCS messaging, push notifications, voice, email, and social media messaging. The platform provides key benefits like intelligent routing and cost optimization, content management, number validation for increased open rates, full enterprise admin controls, rich analytics, and data archiving. The platform protects medical staff and patients with the highest level of security and meets all regulatory compliance standards including HIPAA, GDPR and PCI DSS.

NHS organizations can also implement NetSfere Lifeline through the framework. The solution allows enterprises to send high priority, critical messaging for targeted teams or an entire organization to disperse emergency information in an attention-grabbing manner. Messages can include text, images, or locations, ensuring that all essential information can be shared quickly in critical situations.

As one of the selected suppliers, NetSfere’s solutions were accepted across five lots: Digital (Online) Communication, Email, SMS, Workforce Communication, and All-in-One Solutions.
For more information on NetSfere’s portfolio of products, visit www.netsfere.com.

About NetSfere
NetSfere is a secure enterprise messaging service and platform from Infinite Convergence Solutions, Inc. NetSfere provides industry-leading security and message delivery capabilities, including global cloud-based service availability, device-to-device encryption, location-based features and administrative controls. The service is also offered in partnership with Deutsche Telekom GmbH, one of the world’s leading integrated telecommunications companies, and with NTT Ltd., a global information communications & technology service provider, to jointly offer NetSfere to its worldwide customers. The service leverages Infinite Convergence’s experience in delivering mobility solutions to tier 1 mobile operators globally and technology that supports more than 400 million subscribers and over a trillion messages on an annual basis. NetSfere is also compliant with global regulatory requirements, including GDPR, HIPAA, Sarbanes-Oxley, ISO 27001 and others. Infinite Convergence Solutions has offices in the United States, Germany, India and Singapore. For more information, visit www.netsfere.com.

About NHS Shared Business Services
NHS Shared Business Services (NHS SBS) was created in 2004 by the Department of Health and Social Care (DHSC) to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, it makes life easier for NHS employees, patients and suppliers, and deliver value for money to the taxpayer.

Proud members of the NHS family, NHS SBS provides finance & accounting, procurement and workforce services to more than half the NHS in England. Sharing common values and unity of purpose with the rest of the NHS family, its solutions are underpinned by cutting-edge technologies and the teams’ expertise, in-depth understanding of the NHS, and commitment to service excellence.

Media Contact
Rachel Gunia
Uproar PR for NetSfere
312-878-4575 x246
rgunia@uproarpr.com

Posted on

NetSfere a été nommée au sein du NHS Shared Business Services (NHS SBS) Framework pour faire progresser la numérisation des soins de santé au Royaume-Uni

NetSfere a remporté une place dans le cadre de solutions de communication et d’engagement des patients et des citoyens SBS du NHS de 250 millions de livres sterling grâce auquel toutes les organisations du NHS peuvent accéder aux plateformes de communication

CHICAGO, 04 janv. 2022 (GLOBE NEWSWIRE) — NetSfere, un fournisseur mondial de solutions de messagerie et de mobilité sécurisées et conformes de nouvelle génération, a été nommé fournisseur de communications agréé dans le cadre des solutions de communication et d’engagement des patients et des citoyens du NHS Shared Business Service (NHS SBS), en vertu duquel les organisations NHS et le secteur public peuvent sous-traiter des services au Royaume-Uni.

Grâce au cadre de 250 millions de livres sterling conçu pour améliorer les interactions avec les patients et faire progresser la numérisation du système de santé du Royaume-Uni, toutes les organisations NHS ont accès au portefeuille de produits de NetSfere.

Le cadre vise à fournir une voie d’accès au marché simple, efficace, efficiente et conforme pour la fourniture de méthodes de communication permettant de dialoguer avec les patients, les citoyens et les collaborateurs dans les organisations du NHS et les organismes du secteur public au sens large.

« Aider les organisations de soins de santé à rationaliser les communications de manière sécurisée et efficace a été l’un des principaux objectifs de NetSfere », a déclaré Franz Obermayer, vice-président de NetSfere pour le Royaume-Uni et l’Europe. « Au sein du cadre des solutions de communication et d’engagement patient/citoyen, les plateformes de NetSfere sont disponibles pour répondre aux besoins des organisations du NHS en outils numériques à grande échelle, alors que le système de santé cherche à améliorer l’efficacité et la sécurité cliniques pour augmenter la satisfaction des patients et répondre aux préoccupations qui est sont nées de la pandémie. »

Fournissant aux organisations NHS de multiples voies pour rationaliser les communications internes et externes, la plateforme NetSfere est le premier service de messagerie mobile d’entreprise qui fournit tous les moyens de communication préférés – texte, vidéo et voix – le tout sur une seule plateforme cryptée. Avec ses capacités d’alerte omnicanal et d’urgence, le portefeuille de NetSfere offre la solution de communication tout-en-un la plus holistique, la plus sécurisée du marché.

« La pandémie de coronavirus a accru la complexité des rendez-vous des patients et des listes d’attente », a déclaré Adam Nickerson, responsable principal de la catégorie numérique et informatique chez NHS Shared Business Service. « Notre cadre de solutions de communication et d’engagement des patients/citoyens est conçue pour répondre au besoin au sein du NHS  d’améliorer les communications avant et après les rendez-vous, afin de réduire le retard de rendez-vous urgents et d’améliorer l’expérience du patient, son parcours et ses soins.

Répondant au besoin de méthodes de communication internes conformes et efficaces, NetSfere Enterprise propose des solutions qui permettent aux collaborateurs de disposer d’une puissante technologie de messagerie de classe entreprise, éliminant ainsi le besoin d’utiliser des applications de messagerie grand public à risque.  Créée avec un cryptage de bout en bout et un contrôle informatique complet, la plateforme est conforme aux réglementations mondiales et fournit aux entreprises un service de messagerie privé, hautement sécurisé, fiable, géré et contrôlé de manière centralisée et basé sur le cloud.

Du côté de la communication avec les patients, NetSfere Omnichannel permet l’engagement numérique des clients à partir d’une plateforme unique avec plusieurs canaux pour orchestrer le parcours de communication client, y compris les SMS unidirectionnels et bidirectionnels, les messages MMS et RCS, les notifications push, les notifications vocales, les e-mails et la messagerie sur les réseaux sociaux. La plateforme offre des avantages clés tels que le routage intelligent et l’optimisation des coûts, la gestion de contenu, la validation des numéros pour des taux d’ouverture accrus, des contrôles administratifs complets d’entreprise, des analyses riches et l’archivage de données. La plateforme protège le personnel médical et les patients avec un très haut niveau de sécurité et répond à toutes les normes de conformité réglementaire, notamment HIPAA, RGPD et PCI DSS.

Les organisations NHS peuvent également mettre en œuvre NetSfere Lifelinevia le cadre. La solution permet aux entreprises d’envoyer des messages hautement prioritaires et critiques aux équipes ciblées ou à toute une organisation pour qu’elles diffusent les informations d’urgence de manière à attirer l’attention. Les messages peuvent inclure du texte, des images ou des emplacements, garantissant que toutes les informations essentielles peuvent être partagées rapidement dans des situations critiques.

En tant que l’un des fournisseurs sélectionnés, les solutions de NetSfere ont été acceptées dans cinq lots : la communication numérique (en ligne), les e-mails, les SMS, la communication avec les collaborateurs et les solutions tout-en-un.
Pour tout complément d’information sur le portefeuille de produits de NetSfere, veuillez  consulter le sitewww.netsfere.com.

À propos de NetSfere
NetSfere est une plateforme sécurisée de services de messagerie d’entreprise d’Infinite Convergence Solutions, Inc.NetSfere fournit des capacités de diffusion de messages et de sécurité de premier plan dans l’industrie, comprenant le chiffrement d’un appareil à l’autre, des fonctions basées sur la localisation, des contrôles administratifs et la disponibilité de services basés dans le cloud à l’échelle mondiale. Ce service est également fourni en partenariat avec Deutsche Telekom GmbH, l’une des sociétés de télécommunications intégrées les plus importantes dans le monde, et avec NTT Ltd., un fournisseur mondial de services technologiques et de communication d’informations, afin de proposer conjointement NetSfere à ses clients à travers le monde. Ce service tire parti de l’expérience d’Infinite Convergence, qui fournit des solutions de mobilité aux opérateurs mobiles de niveau 1 à l’échelle mondiale ainsi que des technologies prenant en charge plus de 400 millions d’abonnés et plus d’un billion de messages chaque année. NetSfere est également conforme aux exigences réglementaires mondiales, notamment le RGPD, la loi HIPAA, la loi Sarbanes-Oxley, la norme ISO 27001 et d’autres réglementations.Infinite Convergence Solutions compte des bureaux aux États-Unis, en Allemagne, en Inde et à Singapour. Pour tout complément d’informations, rendez-vous sur  www.netsfere.com.

À propos de NHS Shared Business Services
NHS Shared Business Services (NHS Shared Business services) a été créé en 2004 par le département de la santé et de la protection sociale (DHSC) pour fournir des services d’entreprise au NHS. Une coentreprise unique avec Sopra Steria, un leader européen des services numériques et du développement de logiciels, facilite la vie des collaborateurs, des patients et des fournisseurs du NHS et offre un rapport qualité-prix au contribuable.

Fier membre de la famille NHS, NHS SBS fournit des services de finance et de comptabilité, d’approvisionnement et de mise à disposition de collaborateurs à plus de la moitié du NHS en Angleterre. Partageant des valeurs communes et une unité d’objectifs avec le reste de la famille NHS, ses solutions s’appuient sur des technologies de pointe et l’expertise des équipes, une compréhension approfondie du NHS et un engagement envers l’excellence des services.

Contact auprès des médias
Rachel Gunia
Uproar PR pour NetSfere
312-878-4575 x246
rgunia@uproarpr.com